ZH Solution

Privacy Policy

1. Name and Contact of the Data Controller

Controller for data processing:
ZH Solution d.o.o.
Tina Ujevića 4, Brckovljani 10370, Croatia
E-mail: info@zh-solution.hr

We appreciate your interest in our company. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your personal data when you visit our website.

2. Access Data and Server Log Files

You can visit our website without disclosing any personal information. Every time you access our website, the web server automatically saves certain data in "server log files," such as:

  • The name of the requested file
  • Your IP address
  • Date and time of the request
  • The amount of data transferred
  • The requesting provider

These access data are used exclusively for the purpose of ensuring trouble-free operation of our site and to improve our online presence. This is done in accordance with our legitimate interest (Art. 6 (1) (f) GDPR) in providing a functional and user-friendly website. All access data are deleted no later than seven days after your visit ends, unless further retention is required by law.

If we use service providers for hosting or for the presentation of our website, these providers process data on our behalf. Please contact us if you have questions about our service providers or the basis of our collaboration with them.

3. Data Processing for Inquiries and Communication

If you contact us (e.g. via e-mail or contact form), we process the personal data you voluntarily provide in order to handle your inquiry (Art. 6 (1) (b) GDPR). Mandatory fields (if any) are clearly marked; without this information, we may not be able to process your request fully. Once we have answered your inquiry, your data will be deleted unless you have explicitly consented to further use of your data (Art. 6 (1) (a) GDPR) or we have another legal basis for continued processing (e.g. a statutory retention obligation).

4. Cookies and Other Technologies

We use cookies and similar technologies to make our website more attractive and to enable certain functions. Cookies are small text files automatically stored on your device. Some are deleted at the end of your browser session ("session cookies"), while others remain on your device so that we recognize your browser upon your next visit ("persistent cookies").

Necessary Cookies: These cookies ensure the website functions properly (e.g. security, language settings). The use of these cookies is based on our legitimate interest (Art. 6 (1) (f) GDPR).

Optional Cookies: If we deploy any cookies for analysis, statistics, or marketing purposes, we will request your prior consent (Art. 6 (1) (a) GDPR). You can withdraw your consent at any time.

Please note that by not allowing certain cookies, you may not be able to use all the features of our website.

Most browsers automatically accept cookies. You can configure your browser to notify you before it saves cookies, decide on a case-by-case basis whether to accept them, or block them altogether. The functionality of our website may be limited if you reject cookies.

5. Third-Country Data Transfers

If we use third-party providers whose headquarters or servers may be located outside the EU/EEA (so-called third countries), we ensure that an adequate level of data protection is guaranteed (e.g. via the EU Commission's standard contractual clauses) or that you have given your explicit consent (Art. 49 (1) (a) GDPR). Please contact us if you would like more information on this topic.

6. Social Media

We may maintain an online presence on social media platforms (e.g. Facebook, Instagram, or others). When you visit our official profiles/pages, data about your usage may be processed by the respective platform operator. This data can be used for market research and advertising purposes. For details on data processing and how you can exercise your rights, please refer to the privacy policies of the relevant social media platforms. If needed, you can also contact us directly.

7. Your Rights

You have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access (Art. 15 GDPR): Obtain information about your stored personal data.
  • Right to rectification (Art. 16 GDPR): Request the correction of incorrect or incomplete data.
  • Right to erasure (Art. 17 GDPR): Request the deletion of your data, unless continued processing is required for legal reasons or to exercise/defend legal claims.
  • Right to restriction of processing (Art. 18 GDPR): Request restricted processing of your data if certain conditions apply.
  • Right to data portability (Art. 20 GDPR): Receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR): You can typically contact the supervisory authority in your habitual residence or workplace or of our company's location.
  • Right to object (Art. 21 GDPR): If we process your data based on legitimate interests (Art. 6 (1) (f) GDPR), you can object to such processing at any time with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time. In other cases, the right to object applies if there are reasons arising from your particular situation.

8. Contact

If you have any questions regarding the collection, processing, or use of your personal data; if you need information, rectification, or deletion of data; or if you want to revoke any consent or object to a particular data use, please contact us at the details above or refer to the information in our website's Legal Notice.